Welcome to Hexxie...

Let's get you set up!

Please take the time to answer the below questions so we can get you set up. If you need help at any point please refer to the below FAQ's or if you're really stuck you can reach out to us using the chat widget.

Q1 - Your Name

Please enter your name as you'd like to be referred to. When sending automated messages and emails it's nice to add a personal touch.

Q2 - Business Name

Please enter you business name as you would like it to be shown to the public- For example: If your business is registered as 'My Care LTD' but you want to have a more relaxed approach you may want to put 'My Care'

Q3 - Business address

Please enter your business address, If you currently do not have a business address you should use the address where your business is registered to. For example: If you have used your home address you should use that.

Q4 - Business Domain

Please enter you website domain for you business as www.yourbusiness.com - If you do not yet have a domain for your business please leave blank and we can help you with purchasing a domain for your business on the onboarding call.

Q5 - Business Phone

We recommend using a mobile number to enhance call track - If you have a business mobile number please use it here. If you do not currently have a business number and you use your personal phone number please use that.

Q6 - Business Email

Please enter your main contact email for your business - If you do not currently have a business email set up we highly recommend setting one up and it is a lot more professional.

Q7 - Do You Require a Website

Please select "YES" if you plan on utilising our website. However, if you already have a site and only need access to our contact forms, please select "NO". If you're unsure whether or not you want to use our sites, feel free to select "YES". This will allow you to fill out the necessary information, prefill the sites, and explore them further for a more personalised experience.

Q8 - Main Service Area

Use your nearest town or borough as a reference point. If you're in a large city, specifying your borough can help you differentiate yourself in the local area.

Q9 - Opening Hours

Please include the days of the week and hours of operation. If your business provides 24/7 on-call services, this information is not necessary here.

Q10 - Services you offer

Please select all of the services you offer, If you offer a service that is not in the list please make us aware on our onboarding call and we can add this for you.

Q11 - Specialist services

Please select all of the Specialist services you offer, If you offer a specialist service that is not in the list please make us aware on our onboarding call and we can add this for you.

Q12 - Social Links

FACEBOOK:

If you Do not currently have a Facebook Page for your business we highly recommend set one up. but for now please enter 'I do not have Facebook' and we can guide you on our onboarding call.

If you utilise a different social platform that we have not listed please make us aware on your onboarding call and we can add it for you.

Q13 - Staff Picture

This is important to gain trust in people viewing your site, if you do not currently have any images please upload a picture of yourself in a respectable setting. This can be changed at a later date but we can not stress the need for personalisation enough

Q14 - More Pictures

Adding personalised pictures to your website can truly enhance your brand image and reputation. It's better to showcase your business using original images rather than generic stock photos. If you don't have any photos of your own, don't worry! Just skip this section for now, but we highly recommend organising your personalised imagery as soon as possible.

Q15 - About Us Section

Although we've provided some text for this section, we suggest rewriting it in the future. If you decide to update the prefilled content with your own, please ensure it is of similar length to fit seamlessly on the website.

Q16 - About Our Team

Q17 - Main Brand Colour

If you're unsure about your brand's primary colour, use the main colour from your logo. If you don't have a logo yet, don't worry. Let us know during your onboarding call, and we'll assist you with creating one. If you already have a logo but are unsure how to find the hex code, we can help you with that as well during the onboarding call.

Q18 - Business Logo

To upload your logo, please ensure that the file is in PNG or JPEG format. If you don't have a logo, let us know during the onboarding call and we'd be happy to assist you in obtaining one.